Shipping policy

Shipping Policy

At SYRON, we aim to deliver your order as efficiently and reliably as possible. Please review our shipping policy below.

1. Shipping Destinations

We currently ship to the United Kingdom, Germany, and selected international destinations. Available shipping options will be displayed at checkout.

2. Processing Time

All orders are processed within 1–3 business days, excluding weekends and public holidays.

During peak periods or promotional events, processing times may be extended.

3. Delivery Times

Estimated delivery times are provided at checkout and may vary depending on your location and chosen shipping method.

Please note that delivery times are estimates only and are not guaranteed.

4. Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and selected shipping option.

Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information, where available.

Please allow up to 48 hours for tracking details to update.

6. Customs, Duties, and Taxes

International shipments may be subject to customs clearance procedures, which can cause delays beyond our control.

SYRON is not responsible for any customs duties, taxes, or additional fees imposed by local authorities.

7. Incorrect Address

Customers are responsible for ensuring that all shipping information is accurate at the time of checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the order.

8. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us at contact@syronfit.com.

We will assist in investigating the issue with the carrier; however, we are not responsible for delays caused by courier services or circumstances beyond our control.

9. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photographic evidence of the damage.

10. Contact Information

If you have any questions regarding shipping or delivery, please contact us at:

Email: contact@syronfit.com

This Shipping Policy is governed by the laws of the United Kingdom.